Deposit limit
Configurable daily, weekly or monthly. Default for new accounts is €100 weekly. Lowering takes effect instantly. Raising holds for 48 hours.
Tools that work, every time
Player safety is engineered into the platform, not added on at the end
A skill-based product still carries real-money entries and real prize payouts. Limit-setting, self-exclusion, age-gating and external support are all available to every account, regardless of tier, without paywalls or hold-time bottlenecks.
Limits you set, limits the platform respects
From the profile screen of every Lotteria Nazionale account you can configure three independent limits: deposit cap, pool-entry cap and total session duration. Caps can be set per day, per week or per calendar month. Lowering a cap takes effect instantly. Raising a cap is held for forty-eight hours before it activates — by design.
If a cap is reached during a live session, the entry window closes for the remainder of the period. Any open pools you are already in continue to settle as normal. We do not surface a prompt asking you to "remove the limit" — the only way to lift it is to wait out the forty-eight-hour cool-down.
Six safety tools available at every tier
No tool below is locked behind Premium. Every account, regardless of pricing tier, has unlimited free access to all of them.
Pool-entry limit
Cap on the number of paid pool entries per period. Default is twenty entries per week. Useful if your spend is fine but your engagement isn't.
Session time limit
Hard limit on platform session length per day. Once hit, the platform logs you out and prevents re-entry until the next calendar day.
Self-exclusion · short
24-hour, 7-day or 30-day self-exclusion. Wallet remains intact, entries are blocked, marketing emails pause. Cannot be reversed by support.
Self-exclusion · long
6-month or 12-month exclusion. Full account freeze. Any pending pool prizes settle automatically and SEPA out at the end of the period.
Permanent account closure
Final option. Wallet clears via SEPA to a verified Spanish IBAN within seven working days. Identity record is retained per GDPR but no further activity is possible.
Signs to watch for, in yourself or in a friend
Lotteria Nazionale is built around skill, not chance, but no product is risk-free. If any of the patterns below sound familiar, we strongly recommend pausing the account.
01
Chasing a previous loss
Entering more or larger pools to try to "recover" prior weekend losses is the most common signal that play has stopped being recreational. Use a short self-exclusion to reset.
02
Hiding play from family or friends
If you find yourself deleting confirmation emails, closing tabs when a partner walks in or lying about how much you have spent, that is the strongest red flag.
03
Borrowing money to play
Paying pool entries via credit cards, cash advances or borrowed funds carries no upside and substantial downside. We do not accept credit card deposits for this reason.
04
Increased intensity over time
If pool entries have crept up in size or frequency over the past three months, set a lower cap. The 48-hour raise-hold protects you from impulsive reversal.
05
Skipping work or sleep to play
A weekend pool that distracts from work calls, family responsibility or sleep is no longer recreational. Session time limits and short self-exclusions can help.
06
Negative mood after losing
Frustration after a missed prediction is normal. Sustained low mood, irritability or sleeplessness over twenty-four hours is not. Talk to a GP or a confidential support line.
Confidential support helplines in Spain
All Spanish helplines below are free to call, confidential and operated by registered non-profits. None of them are linked to Lotteria Nazionale. We list them as a public-interest reference.
FEJAR · 900 200 225
The Federación Española de Jugadores de Azar Rehabilitados runs a free, confidential national helpline open Monday to Friday 09:00–21:00 CET.
Línea Verde · 900 162 700
Operated by the Generalitat de Catalunya for Catalan residents. Free, confidential, 24/7. English and Catalan available alongside Spanish.
Madrid Salud · 900 700 222
Madrid municipal mental-health line. Free of charge, open every working day 08:00–20:00 CET. Translation available on request.
Teléfono de la Esperanza · 717 003 717
Free national 24-hour line for emotional crisis support. Operated by a registered non-profit since 1971.
Speak to a GP
Your nearest centro de salud can refer you to specialist services. Press a free appointment via the Sanidad Madrid mobile app or by calling 902 111 444.
In-platform pause
If you prefer to act before calling, hit the self-exclusion button in your profile. A twenty-four-hour pause requires no explanation and cannot be reversed by us.
If today is the day to take a break, set the limit from your profile in two clicks
The pause button on the profile page is one tap. The self-exclusion picker is two. The action goes live the second you confirm. No survey, no upsell, no objection.